Shipping policy
We care about every single customer and put customers’ shopping experience as our first priority. We will try our best to deliver your order as soon as possible.
Confirmation:
- All orders are able to ship to all over the world.
- A confirmation email will be sent to you (the email used to place the order) once the order is authorized and verified.
- We will be preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Shipping Processing:
- Normally it takes 2-4 business days to process your order. Please note that holidays & weekends are not included.
- Once your order is dispatched, an email notification with a tracking number will be sent to you.
- Standard free shipping time: For the United States, estimated to be delivered in 10-15 business days. Please allow 5-10 days delay for the remote area(Hawaii, Alaska and other islands); For European countries, estimated to be delivered in 25-40 business days.
- Please note: Total Delivery Time = Processing Time + Shipping Time
- Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to an invalid address, customs clearance procedures or other causes.
WRONG ADDRESS DISCLAIMER:
- It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at [email protected] if you believe you have provided an incorrect shipping address.